Wednesday 30 May 2018

The connected world

In our first of a series of explorations on what it means to be a digital citizen, Stephanie Jesper wires up this blog to her web-enabled toaster and sees what pops out.

Paperclips

Ask a futurologist what our digital future holds for us, and they’ll come up with some pretty mad stuff…

There’s “augmented reality” (AR), for instance: where our view of the world is digitally enhanced in real time. We perhaps may scoff at people going around in head-up display smartglasses like the shortlived Google Glass, yet the craze of the summer of 2016 was the smartphone AR game Pokémon Go. AR technology is still largely in its infancy, but it is already finding speculative applications in a range of areas, including medicine and industry, and it's been used to particular effect in the museums sector. Whether this technology will lead us into a utopia or a dystopia is unclear. Maybe this video project by Keiichi Matsuda will help you to judge!

Another thing that futurologists love is the idea of the “internet of things”: a myriad of connected devices beyond what we usually think of as networked technology. For years we’ve been told how smart fridges will reorder our food as we eat it, and the usual response is something along the lines of “well that’s fine if I want to keep eating exactly the same things week in week out”. But more and more of us are hooking up our televisions to the router and watching Netflix and Amazon Video through them. We might even change the channels using a remote control app we’ve downloaded to our phone. We’ve got wearable technology like Fitbits on our wrist to keep track of our health and fitness. We might have an app to remotely control our central heating or even turn the oven on while we’re commuting home. We may have set up a baby monitor linked to a tablet, or have a doorbell we can answer from work. And for those of us who are skeptical of the refrigerator ordering our shopping, there are Amazon Dash buttons we can press when we do need to stock up. All these linked technologies are steadily creeping into our homes, hooking onto our WiFi, and hopefully making our lives that bit easier.

This is not without risk: not that our internet-connected food processor is likely to gain sentience and go rogue… But all these devices have computers inside them, and computers are susceptible to hacking and malware. In October 2016, a distributed denial of service (DDoS) attack described at the time as the largest on record brought down a range of sites including CNN, Netflix, the Guardian, Reddit and Twitter. The attack was facilitated using Mirai malware that had found its way onto a range of devices including Internet of Things appliances (in particular, digital video records and web-enabled cameras). Manufacturers urged owners to change passwords on such devices from their factory-set defaults in a bid to improve their security, but this is not always straightforward (and in some cases may even be impossible). Until new security methods can be devised, our devices remain vulnerable to further attacks of this nature. With something like a webcam, the thought of being hacked becomes especially alarming, even if the chances of someone actually being interested enough to hack into your camera and watch you are probably pretty slim. What’s more, the United States director of national intelligence, James Clapper, stated in 2016 that:

In the future, intelligence services might use the [internet of things] for identification, surveillance, monitoring, location tracking, and targeting for recruitment, or to gain access to networks or user credentials…

Technology companies may already even be doing that. With internet-connected devices, it's not just Alexa who's listening in. Something like your television can be gathering viewing habits or listening to your conversations, picking up lots of juicy (potentially salable) information about you. It’s easy to become paranoid when faced with things like this. The important thing, though, is to stay informed, and to understand the risks: in pretty much all aspects of digital technology, we’re faced with having to balance benefits against risks. Only through awareness of those risks can we make an informed choice, and/or press for legislation and greater security, lest we accidentally find ourselves inviting an Orwellian surveillance state into our living rooms.

Wednesday 16 May 2018

Becoming a digital citizen

In today's post, Susan Halfpenny introduces a series of articles looking at the topic of digital citizenship...

The ‘digital citizen’ is a person who has developed the skills and knowledge to effectively use the internet and digital technologies; who uses digital technologies and the internet in a responsible and appropriate way in order to engage and participate in society and politics.

Back in 2016 we embarked on our first journey into the world of Massive Open Online Courses, with our Digital Citizenship course, which launched on 23 January 2017 on the FutureLearn platform. Over the next few months we'll be publishing a series of blog posts on this theme based on the content of that course.

Circuit-board cityscape

Why Digital Citizenship?

We live in a world where the use of digital technology has become the norm. Effective participation in our society increasingly requires our ability to engage online. This isn’t just a question of technical ability – just as with our physical society, there are appropriate and responsible behaviours we need to acquire.

The Digital Citizenship three week course investigated and explored the concept of the digital society. It looked at how personal values and ethical judgments shape our online participation, and how new technologies can be applied to solve some of the problems we might face. The aim of the course was to develop digital capabilities, and awareness of the cultural and ethical implications of using digital technologies, and it sought to establish in its participants the skills required to become an effective and successful digital citizen.

Digital access and information inequalities

In this theme we explored the rise of digital technologies and the implications for society. We traversed the digital divide, and considered the barriers to accessing modern information and communications technologies. Participants reflected on their own digital skills and undertook a literature search on the digital society.

Digital identity and security

Within this theme we started by considered what we mean by digital literacies, and whether new generations brought up in digital world automatically possess the necessary digital skills. We looked at digital identities and personas, from managing our digital footprints to how we present ourselves online. Participants engaged with information security issues and looked at strategies for protecting themselves in the online world. This theme concluded with an exploration of some of the challenges and responsibilities of online engagement: how do you manage negative attention, and do you behave in a legal or ethical way?

Digital participation and ethics

Finally, we looked at positive uses of the internet: how we can harness its powers to reach new audiences, engage with research literature, and generally improve the world? We looked at how digital tools can encourage engagement from harder-to-reach groups or non-traditional audiences, exploring both the success stories and the darker forces using the medium for illegal activities.

The development of the course was a collaborative endeavour involving academics from across the science, social sciences and humanities faculties, as well as support staff. The collaboration with academic staff made this a rich experience for our learners, enabling them to engage with current research on digital citizenship and the use of digital technologies at the University.

We hope you enjoy our collection of blog posts on this subject over the next few months. When we're done, you'll be able to find them all under the Digital citizenship tag.